Widerrufsrecht

We want you to love your purchase. If for any reason you’re not completely happy, you can return most items for a refund or exchange.

  • You have 14 days from receiving your order to notify us if you’d like to return an item.
  • Items must be unused, in their original packaging, and in resaleable condition.
  • Return postage costs are the responsibility of the customer (unless the item is faulty or damaged).
  • Damaged or Faulty Items

    If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos. We’ll arrange a replacement or full refund as quickly as possible.

    How to Return an Item

    1. Contact our customer care team at yuxin45861@gmail.com with your order number.
    2. We’ll confirm the return details and provide you with a returns address.
    3. Package the item securely and send it back using a tracked service.