Widerrufsrecht
We want you to love your purchase. If for any reason you’re not completely happy, you can return most items for a refund or exchange.
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You have 14 days from receiving your order to notify us if you’d like to return an item.
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Items must be unused, in their original packaging, and in resaleable condition.
- Return postage costs are the responsibility of the customer (unless the item is faulty or damaged).
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Damaged or Faulty Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos. We’ll arrange a replacement or full refund as quickly as possible.
How to Return an Item
- Contact our customer care team at yuxin45861@gmail.com with your order number.
- We’ll confirm the return details and provide you with a returns address.
- Package the item securely and send it back using a tracked service.
- Contact our customer care team at yuxin45861@gmail.com with your order number.